1911 Midland Rd
Rock Hill, SC 29730
Information we collect and how we use it
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Cushion Connection articles and information on the products and services we sell. In order to provide our full range of services, we may collect the following types of information:
Information you provide
When you sign up for a Cushion Connection account or other Cushion Connection services or promotions that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, we also may request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Cushion Connection services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
Cushion Connection will not sell, share, or rent any information collected on our web site to others in any way that varies from what is disclosed in this policy. We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing.
Third Party Service Providers Disclosure
The Cushion Connection website may contain links to other sites. Please be aware that Cushion Connection is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Consent to Our Communication with You By Email
By establishing a registered account with us, and/or each time you make a purchase through our site, you grant permission for Cushion Connection to contact you at your e-mail address. To stop receiving our monthly newsletters, promotional/marketing, or special announcement e-mails follow the opt-out procedures set forth at the bottom of each email sent to you by our company.
Choices for Personal Information
When you sign up as a registered user on Cushion Connection that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Cushion Connection features, products, and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case Cushion Connection may not be able to provide those services to you.
Cushion Connection only shares personal information with other companies or individuals outside of Cushion Connection in the following limited circumstances:
- We have your prior written consent – electronically via email or registration. We require opt-in consent for the sharing of any sensitive personal information.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Cushion Connection, its users or the public as required or permitted by law.
Please contact us at the address below for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Cushion Connection employees, suppliers, manufacturers, and agents who need to know that information in order to fulfill your order or to develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information when you use Cushion Connection’s website, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask our online customers to identify themselves and the information requested to be accessed, corrected or removed before processing orders.
1686 Overview Drive
Rock Hill, SC 29730
When we receive formal written complaints at this address, it is Cushion Connection’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Cushion Connection and an individual.
1686 Overview Drive
Rock Hill, SC 29730